frequently asked questions
swift movers llc

Gentleman checking his watch to see how long the move will take.
FAQ 1

How long will my move take?

Please fill out our quick and easy online form or call us to find out how long your move will take.

Bell clock waiting ticking away.
FAQ 2

When does the mover start the clock? end the clock?

We start the clock when movers arrive and stop the clock when everything is where you want it. We prorate every 15 minutes so we don't charge an whole extra hour if we go over a little.

Corporate lawyers going over contract to make sure everything is on the up and up.
FAQ 3

is swift movers licensed and insured?

Yes, Swift Movers is Licensed.  And Yes, Swift Movers is Insured.
It is not enough to know if a moving company is Licensed and Insured. What is important to know is how much shipping coverage are you purchasing. Always ask to see the fine print before the move. Just because a moving company is "Insured" does not mean your item will have full protection.
Currently. Swift Movers offers two options: 1) Full Service moving with a shipping liability of $1 per pound per article and 2) Full value replacement and repair where we cover damages with the condition that Swift Movers does the packing.

Weight scale measuring dollars to pounds.
FAQ 4

Why only $1 per pound per article?

Because it's your home and you control a big part of the working environment. Our flexible policy allows us to do the job no matter what is thrown at us. We work in many less than perfect situations and our experience can be a huge time saver. We can offer more coverage at a higher hourly rate.

Dresser
FAQ 5

Can movers move dressers, refrigerators,  and/or furniture with items in them?

Yes we can!  However, this method is not the safest but we do it for your convenience but we are willing to do so with no liability to your furniture or the items inside. This option is not available for our full coverage option.

Female with credit card, and cell phone paying the deposit for Swift Movers LLC.
FAQ 6

Is there a Deposit required?

Yes, 100 dollar minimum, and out of town moves may require half down deposit.

Client inputting payment into laptop for Swift Movers LLC.
FAQ 7

When do I pay?

You pay at the end for local moves. We charge only hourly rates and a one-time trip cover. We promise no hidden fees.

Extra charges may apply for.. 1) Extra movers  2) Extra moving Trucks  3) Sudden out of area stops  4) Disposal charges 5) Moving supplies.

Various credit cards being used for payment.
FAQ 8

What forms of payment do you accept?

Cash, checks, visa Card, Master Card, American Express, Discover Card.

Swift Full Storage Packing Job
FAQ 9

Does Swift Movers provide storage?

Yes, we provide storage. Swift Movers Provides Full Service storage and portable storage. More info

Gentleman throwing money as a tip.
FAQ 10

How much should I tip the movers?

There is no rule of thumb when it comes to tipping movers. It really is what you feel and how much you appreciate their effort.

Laundry Room with washer and dryer.
FAQ 11

Can Swift Movers connect and  Disconnect washer/dryer?

Swift Movers is only licensed to move items from point A to point B. Any assembly and disassembly will have to be done with a wavier where we assume no liability.

Couple arguing on the exact way to assemble furniture in their home.
FAQ 12

Can Swift Movers do Assembly / Disassembly?

Swift Movers is only licensed to move items from point A to point B. Any assembly and disassembly will have to be done with a wavier where we assume no liability.

Highway at night showing all the vehicles' lights passing at a high rate.
FAQ 13

What is the Trip Cover for?

The trip cover is for the time it take to get from our location to your pick up location and the time it take to get the movers back to the Swift movers location. Trip cover is calculated by a round trip mile from our location at 1316 Austin St, San Antonio, Texas 78220.  

Somethings you have to let the pros handle. Here two movers use dollies to lift lots of heavy objects fast and transport them fast.
View of wooden vaults used at Swift Movers Full Storage Facility
Swift Movers LLC team. We have many teams, and this is just one. Image includes Blaine, Ben, and Angel.

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